In the event of a dispute, the consumer can turn to an Alternative Dispute Resolution Body:
CICAP – Consumer Arbitration Court
Rua Damião de Góis, 31, Loja 6, 4050-225, Porto
+351 22 550 83 49 / +351 22 502 97 91
cicap@cicap.pt
More information on the Consumer Portal www.consumidor.pt